🚚 Shipping & Delivery
Do you charge for shipping?
No! We proudly offer 100% FREE Standard Shipping on all orders across the United States. There is no minimum purchase amount required.
How long will it take to get my package?
Total delivery time is divided into two parts:
Processing Time: 1–2 business days to verify payment and pack your order.
Shipping Time: 3–5 business days for delivery via our trusted shipping carriers.
Note: We do not process or ship orders on weekends or U.S. public holidays.
Where do you ship from and to?
We operate out of Jurupa Valley, California, and we currently ship to all physical addresses within the United States. We do not offer international shipping at this time.
How can I track my order?
As soon as your order ships, we will email you a tracking number and a link. Please allow up to 24 hours for the tracking information to update on the carrier's website.
🛍️ Orders & Modifications
Can I change or cancel my order?
Yes, but you must contact us within 24 hours of placing your order. After 24 hours, your order enters the fulfillment stage and cannot be modified or canceled.
What happens if I put the wrong shipping address?
Please double-check your address at checkout! We process orders quickly and cannot guarantee adjustments after placement. Tailored Tailor is not responsible for lost packages or redelivery fees caused by incorrect addresses provided by the customer.
📦 Issues & Damages
What should I do if my package arrives damaged or gets lost?
Don't worry, we've got your back! If your package is damaged or missing, please contact our support team immediately at support@tailoredtailor.store or call us at (732) 952-1775. We will work directly with the carrier to resolve it.
📞 Customer Support
How can I contact Tailored Tailor?
We are always here to help! You can reach us through any of the following:
Email: support@tailoredtailor.store
Phone: (732) 952-1775
Physical Address: 10385 San Sevaine Way, Jurupa Valley CA 91752, United States